Thank you for shopping at Beauty Addicts Cosmetics. We would like you to read our terms carefully to ensure that you are fully aware of your rights when purchasing products from our website. By ordering from the Beauty Addicts Cosmetics website and that you agree to bound by the following T & Cs.
Ordering
You must provide complete and accurate details when ordering. You may be required to provide additional details to ensure the accuracy of your order. You must enter the correct delivery address and delivery instructions at the time of placing your order.
If you enter an incorrect shipping address, Beauty Addicts Cosmetics is not obliged to re-send the order to correct address at our own expense. when you order is confirmed we are not obliged to make any changes or cancellations.
PURCHASE PRICE
All prices quoted on the website are in RSA Rand (ZAR). Any promo codes can only be applied at the time of the sale & not after.
PAYMENT
Beauty Addicts Cosmetics accepts payment via credit/debit card. After you make payment for your order, we will email you an invoice, which confirms receipt of your order. All payments are processed using PAYFAST.
PROCESSIND OF ORDERS
Processing time is 2-4 business days after payout which takes 24 hours. Delays may occur when ordering around promotional sale events and holidays
SHIPPING
Once items leave our facility we are not responsible for items lost, missing, or damaged by the carrier
INTERNATIONAL SHIPPING
Note that due to COVID-19 your order might be delayed in transit. For now we only ship to USA & CANADA and it will take 5 working days to deliver your package. To track your order please visit www.aramex.co.za
CANCELLATIONS
Beauty Addicts Cosmetics reserve the right to cancel orders at any time without prior notice. This includes the rights to cancel your order after it has been submitted due to inaccuracies on our site, incorrect payment information, insufficient shipping information, and/or suspected fraudulent information. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation
RETURNS
All items are final sale (no refunds or exchanges). Note: Since our lashes are handcrafted, some discrepancies in hair placement may occur. Please keep in mind that handmade lashes will not look symmetrical
PAYMENT INFORMATION
STEP 1 : - CONTACT INFORMATION
You have to enter both your email & phone number especially when you chosePEP PEXI to ship your order
STEP 2 :- DILIVERY METHOD
We have two delivery methods
1 Aramex it is R100 to ship your order it is ,good because it is store to door and it take 3-5 business working days to be shipped and you can track your order at aramex.com
2 PEP PEXI it is only R60 to ship your order it does not deliver to your door but to your nearest PEP STORE...when it is time to collect your order you will receive a SMS that your order has arrived at your local PEP STORE to collect it you will need your (ID , PASSPORT or DRIVER’S LICENSE) and the collection PIN you received via SMS
STEP3 :- SHIPPING ADDRESS
Enter your home address and your
ZIP/POSTAL CODE . If you chose to ship with PEP PEXI please enter the CODE OF YOUR NEAREST PEP STORE there is a little box that you can use to leave a comment you can use it to enter the code. PLEASE MAKE SURE THAT YOU DOUBLE CHECK YOUR HOMEADDRESS THAT IT IS CORRECT
STEP 4 :- PAYMENT
We process our payments with PAYFAST when you are done with all the above 3 STEPS you will be directed to a page that. Allows you to pay for your order you will chose how you want to pay for your order we accept debit and credits cards